Canva is an Australian website that lets people make graphics for social media, presentations, posters, documents, and other visual content.
The app lets users use templates, and the platform is free. Paid subscriptions, like Canva Pro and Canva for Enterprise, give users access to more features.
Canva released a tool for editing videos in 2021. Users can also pay for printed and shipped physical products. With website and whiteboard products, the company says it wants to compete with Google and Microsoft in the office software market.
On Wednesday afternoon, people who used the editing platform Canva said that it wasn’t working right. Users couldn’t download pictures or designs from the website.
Why does @canva go down at the worst possible times
— Hatty (@hattygrant) November 30, 2022
Down Detector says that problems started around 2 p.m. when users said they couldn’t download from the website. Several places in the UK, like London, Manchester, and Birmingham, reported problems.
Most of the problems that were reported were with the website (95%), while only 5% were with the app.
Is Canva Really Down? People Having Trouble Downloading Images
Everyone has trouble downloading images from Canva, regardless of the format. People asked the editing platform on Twitter if there were any problems.
One person wrote: “Only on Twitter to see if #Canva is down. Anyone else having issues downloading projects?”
Is @canva down right now?
Unable to download any image. Tried too many time by creating diffirent file but every time downloading failed. #CanvaDown
— Govind Dhiman (@govinddhiman908) November 30, 2022
Someone else wrote: “Social media managers everywhere on the verge of a nervous breakdown because #Canva is down. 👹
@canva.”
Another user complained, “Is @canva down or what.? Trying to download an image i designed in jpg format but download getting stuck at around 90 percent… And ultimately saying download failed. My internet is doing good and other sites are opening swiftly. Any ideas what is going wrong?”
Canva Responds to Website Difficulties When Downloading Content
Canva has sent out a tweet with a picture of an error message to let users know that it is aware of the problem.
We’re fixing things as we speak and things should be okay anytime soon. Please check https://t.co/fluLX6g5mn for updates. Sorry for the trouble! pic.twitter.com/smIxnMEPvt
— Canva (@canva) November 30, 2022
It says: “We’re fixing things as we speak and things should be okay anytime soon. Please check https://canvastatus.com for updates. Sorry for the trouble!”
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